Quality Policy - Quality Assurance

Quality Policy

SCiAN Services is committed to maintaining the highest standards for value, quality, return on investment and support in all our services. We invest in training our personnel with current methods and practices of the industry and applying leading-edge technologies and practices to the services we provide.

We will provide our clients with knowledge and experience to ensure the success of every study and customize our approach to meet the individual needs of each client.

We adhere to the following principles for delivering services:

  • Scientific, ethical, regulatory (Health Canada, FDA, EMEA and includes all applicable ICH regulations), and corporate objectives of the studies/projects interpreted in the framework of the clinical development phase.
  • Understanding and responding to client needs and project requirements.
  • Maintenance of confidentiality and integrity of information in our care.
  • Transparency in tasks/services performed.
  • Secure storage/maintenance and retrieval of information.
  • Effective project-specific quality reviews to ensure compliance with SciAn's policies and procedures.

Quality Assurance

SCiAN maintains a Quality System modeled after ISO 9001:2008. We maintain policies and procedures including auditing, personnel training and qualification, document management, deviation reporting and records retention.